Cancellation & Refund policy
1. Cancellation Requests
We understand that plans may change. To request a cancellation, please contact our support team promptly at:
📧 Email: support@signatis.in
📞 Phone: 040-45040152
2. Cancellation Timeframes
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Cancellations are accepted within 10 hours of placing the order, provided the project or service has not entered the processing or development phase.
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After this period, cancellation may not be guaranteed.
3. Cancellation Fees
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Cancellations made within the allowed timeframe will incur no fees.
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Cancellations made after service initiation or production may involve a cancellation fee based on the level of work already completed and resources allocated.
4. Custom or Project-Based Services
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Orders involving customized solutions, software development, or tailored service packages may not be eligible for cancellation once the project has commenced.
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We advise confirming all project details and terms before approval.
5. Refunds for Canceled Orders
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If eligible, a full refund will be issued to the original payment method.
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Refunds will be processed within 5 business days from confirmation of cancellation.
