Cancellation & Refund policy

1. Cancellation Requests
We understand that plans may change. To request a cancellation, please contact our support team promptly at:
📧 Email: support@signatis.in
📞 Phone: 040-45040152


2. Cancellation Timeframes

  • Cancellations are accepted within 10 hours of placing the order, provided the project or service has not entered the processing or development phase.

  • After this period, cancellation may not be guaranteed.


3. Cancellation Fees

  • Cancellations made within the allowed timeframe will incur no fees.

  • Cancellations made after service initiation or production may involve a cancellation fee based on the level of work already completed and resources allocated.


4. Custom or Project-Based Services

  • Orders involving customized solutions, software development, or tailored service packages may not be eligible for cancellation once the project has commenced.

  • We advise confirming all project details and terms before approval.


5. Refunds for Canceled Orders

  • If eligible, a full refund will be issued to the original payment method.

  • Refunds will be processed within 5 business days from confirmation of cancellation.

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